If you have forgotten your password, simply click on the "Forgot Password" link on the Gateway login page. You will receive an email with instructions to create a new secure password for your OneStop4Me tracking account.
If you have forgotten your password, simply click on the "Forgot Password" link on the Gateway login page. You will receive an email with instructions to create a new secure password for your OneStop4Me tracking account.
Absolutely. You can configure your ComTrac dashboard to send instant alerts via email or SMS whenever your tracked items reach key milestones (e.g. Gate In, Gate Out, Loaded).
Standard Gateway accounts can view historical data up to 12 months in the past. If you require older archival records, please contact our support team for an enterprise data export.
To book a time slot, log into the VBS portal, select your desired terminal, choose an available time block, and input your vehicle registration details. Confirm the booking to lock it in.
If there is a delay reported by the rail operator, the OneStop4Me Modal system automatically reschedules the interdependent terminal appointments and sends an alert to all connected stakeholders.
Navigate to the "Payment Management" section in your account settings. From there, you can view, download, and print all historical invoices in PDF format.
Upon completing your ComPay registration, you can download the Direct Debit Request (DDR) form from the portal. Fill it out and submit it to our finance team to automate your billing cycle.
Applicants must provide valid government-issued identification, proof of employment requiring port access, and successfully pass a background security screening before their card is issued.